Frequently Asked Questions about The Potton Community Agent


1) Do I have to pay for Andrea to visit?

No, the service is free of charge


2) Will Andrea tell anyone about what we’ve discussed?

No, anything you talk to Andrea about is confidential. Andrea will only pass on any of your details to another agency with your permission


3) Can I use the service if I live outside Potton?

Unfortunately, no. As the service is funded by Potton Consolidated Charity, Andrea is only able to help Potton residents


4) Do I have to be over 60 to use the service?

Not necessarily. Although the service is aimed at the over 60s, anyone with a disability, illness or who is an unpaid Carer can contact Andrea. She will direct you to the best agency to help you.

5) Does Andrea give people lifts/do gardening/cleaning?

No, Andrea is unable to undertake lifts and tasks herself but can help you find someone who can. Please be aware that most agencies charge for these services



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